Bella Loyalty Program
Welcome to our exclusive VIP program
Create a BB account and be rewarded! With 1 point awarded for every $1 spent you’ll be unlocking rewards in no time! PLUS unlock a treasure trove of perks - from early access to new collections to sneaky sales and discounts. As a Loyalty member you will be spoilt with invites to exclusive events and discover delightful surprises along the way! It’s our way of saying thank you for being such an important and valued part of The Bella Boheme Story.
How it Works
Earn
Earn points for every dollar spent online and in store. You must be logged in to your account for online check out or provide your email address in store to be sure points are correctly allocated.
Redeem
Accrue points and Redeem for discounts on your next purchase.
Frequently Asked Questions
How do I create an Account?
Please click here to create a Bella Boheme account. Ensure you're logged in prior to check out so your loyalty points are allocated to your account.
How do I earn points?
Points are earned with every purchase, with $1 = 1 point. Points are based on your order subtotal, excluding discounts. You're welcome to shop both online and in store to earn points.
If you've completed your account with your birth date, you'll also receive points as a gift on your birthday. Your birth date must be added to your account at least 30 days prior to the date for these points to be added to your account.
When can I redeem points?
When you have accrued 1000 points you will be able to redeem your $25 reward on checkout!
NB: Reward may not be redeemed on items that have been marked down. This includes sale periods.
Is there a minimum spend to use my reward?
Yes, your cart must be valued at $50 or more to be able to redeem your loyalty reward.
What is the birthday gift?
To wish you a very happy BB birthday we will add 500 points to your account. NB: your date of birth must have been added to your account at least 30 days before to receive your birthday points. Birthday points can only be awarded once within a 365-day period.
Do points expire?
Yes, points expire after 12 months from the time you earn them. You must accrue the minimum amount of points required to achieve rewards within this timeframe.
How long do I have to use my reward?
Your reward will expire after 3 months. We will send you a notification email about your rewards 3 days before it expires, so you don’t miss out on your chance to get rewarded.
I wasn't logged in on checkout. Can points still be allocated to my account?
No, points are not able to be manually added to your account. You must make sure you are logged in to your BB account before checking out in order to accrue loyalty points.
I used a different email address on checkout. Can points be merged between accounts?
No, unfortunately loyalty points are accrued on the account used on checkout. If you have multiple accounts on our store, we suggest using only one moving forward to redeem rewards faster.
What happens if I return an item purchased with points?
Any purchase made using loyalty points (full or partial payment) is eligible for return in line with our standard returns policy. Return postage is at the customers expense. Free return postage does not apply on orders where loyalty points have been used. Once your return has been accepted any points used will be returned to your account.
I've had to return an order. What happens to the points I accrued?
If you've returned an item for refund, the points you earned for purchasing the item are cancelled. You do not retain points for returned purchases.
Want more?
We’ve got you! You’re invited to join the Bella Tribe.
Our Bella Tribe is a Facebook group dedicated to those who share a love of beautiful things, fashion, and a cheeky discount or two!
What you can expect inside our Bella Tribe:
- Exclusive styling videos of new arrivals
- Regular Bella Tribe VIP discounts
- Early access to new arrivals
- Lots more surprises!
The Tribe will be a lifestyle, a source of love and empowerment for every Bella who chooses to join. We can’t wait to connect with you all!