Frequently Asked Questions

Please find some of our most Frequently Asked Questions (FAQs). If your question isn't answered here, or isn’t answered specifically enough, can reach us via email at or at our Springwood store 02 4751 6821.

We offer FREE Standard Post for orders within Australia valued at $100 AUD or above*

For Standard Post within Australia for orders under the value of $100 AUD our shipping fee is $9.95
Express Post with Signature is also available for $14.95

All international orders are shipped with tracking at a charge of $25.00 AUD.

Whether you are shopping for yourself or a loved one, we want each and every order to feel like a special gift!

We lovingly pack your order in our beautiful and bespoke silk sari bags.

If your purchase is a gift and you would like it sent straight to the recipient please leave us a note in checkout with your personal message. We will include a little gift card in the parcel and make sure all prices are removed.

Yes of course! If you are a local, or driving through The Blue Mountains, please select 'pick up instore' on checkout and we'll have your order ready for you.

You certainly can, as long as your return complies with our normal returns policy.

Afterpay is an interest free payment plan option that we offer on all of our Australian orders. For more information please view our Afterpay info page.

Once your order is shipped you will receive an email with a link to track your parcel.

Yes, all International orders are responsible for customs and duties.

All our prices are in Australian dollars (AUD).

Yes we offer returns on all garments except for final clearance prices . Please view our Returns Policy for more information.

Unfortunately we do not offer exchanges. If you’d like another piece, we recommend you purchase the item to secure it and we will process a refund or store credit on the returned item.

Please refer to our Returns Policy for further information.

First off, we’re so sorry! Occasionally we, or the people making your garments can make a mistake. If you believe your item is faulty or we have sent the incorrect item please contact us via email at or call the store on 02 4751 6821 so we can fix this for you ASAP.

Gift Vouchers and Promo Codes may be entered in the checkout.
Simply type in your code and click “apply" and your discount will be automatically applied to your order.

Sizing may vary between the many different brands that we carry. As such, we ask that you read our product descriptions carefully where we will offer sizing advice. This information is intended as a guide only. Please feel free to call us for more specific and personal sizing information on 02 4751 1295 or send us an email We would love to personally help you choose the perfect size for you. Rest assured we have an easy and flexible Returns Policy including free return shipping on full price items for store credit or refunds on full priced items with shipping at your own expense.

We’re nestled in the Blue Mountains, on the main street of Springwood (198 Macquarie Road, Springwood, NSW, 2777). Next time you’re planning a trip to Sydney, (The Blue Mountains is only 1-2 hours depending on where you’re travelling from) come and say hi!

Yes! You do not need to have a Paypal or Afterpay account - Paypal is simply one of our payment gateways. Proceed as normal through checkout to complete your order. It will prompt you for your credit card details. If you are having any issues please call us on 02 4751 1295. We are always happy to help.

Unfortunately you can only input one discount code at a time.

Unfortunately once you have placed your order it cannot be cancelled or changed in any way.

Rest assured though we have a flexible returns policy should your order not be right once you receive it.