FAQ
Please find below some of our most Frequently Asked Questions (FAQs). Please click on each heading to discover your answer.
If your question isn't answered here, or you would like to get in touch you can reach us via email or on 02 4751 6821
How much will shipping cost?
Regular Shipping - $9.95
Express Shipping - $14.95
International Shipping - $25
How long will it take to receive my order?
Regular Shipping will be dispatched within 1-2 business days.
(please note that during very busy sale periods your order may be delayed by an extra day)
Express Shipping in most cases will be dispatched the same day if your order is placed before 2pm, or the following business day if after this time. (Again,please note there may be occasional delays during busy periods)
International Orders may take up to 14 business days.
What is Afterpay?
Afterpay is an interest free payment plan option that we offer on all of our Australian orders. For more information please view our Afterpay info page.
How will my order be packaged?
Whether you are shopping for yourself or a loved one, we want each and every order to feel like a special gift!
We lovingly pack your order in our beautiful and bespoke silk sari bags.
If your purchase is a gift and you would like it sent straight to the recipient please leave us a note in checkout with your personal message. We will include a little gift card in the parcel and make sure all prices are removed.
How can I track my item?
Once your order is shipped you will receive an email with a link to track your parcel.
Will I have to pay for customs & duties?
Yes, all International orders are responsible for customs and duties.
What currency is used online?
All our prices are in Australian dollars (AUD).
Do you offer Returns or Exchanges?
Yes, we offer both returns or exchanges on full priced items.
Please refer to our Returns Policy for further information.
How can I use a Bella Boheme Gift Voucher/Promo Code?
Gift Vouchers and Promo Codes may be entered in the checkout.
Simply type in your code and click “apply" and your discount will be automatically applied to your order.
I need help with the sizing of a product. Do you have a Size Guide?
Yes, we have a Size Guide! You may review it here.
Please be aware that our Size Guide is intended as a guide only. It will give you a better idea of what size you might be with our clothing. If you would like specific sizing information for a product you can email us and one of our team can measure the garment you're interested in and get back to you with exact sizing. Please be mindful that responsibility for your own measurements remains with you. You may wish to measure existing items of clothing in your wardrobe that fit you well and check these against our Size Guide before making your purchase.
Rest assured that if your purchase doesn't fit you perfectly or you're not 100% happy with it you are welcome to return it to us as long as it meets our return guidelines.
Where is your store?
You can visit us at 198 Macquarie Road, Springwood NSW 2777. If you need a map of our location, please visit our contact page.